Privacy Policy

Superhuman Agent ("we," "our," or "us"), a product of Mercatus Media LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit superhumanagent.ai or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in the following ways:

• Personal Data: Name, email address, phone number, and billing information you voluntarily provide when registering, subscribing, or contacting us.
• Usage Data: Pages visited, time spent on pages, links clicked, browser type, IP address, and device identifiers — collected automatically via cookies and analytics tools.
• Communications: Messages, feedback, and support requests you send to us.
• Payment Data: Processed securely through Stripe. We do not store full card numbers or CVV codes.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Process transactions and send related information (receipts, invoices)
• Send marketing and promotional communications (you may opt out at any time)
• Respond to customer service requests and support needs
• Monitor and analyze usage trends to improve user experience
• Comply with legal obligations and enforce our Terms of Service
• Prevent fraudulent transactions and protect against criminal activity

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not function properly.

We use the following types of cookies:

• Essential cookies: Required for the site to function (session management, authentication).
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertisements (e.g., Meta Pixel).

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who perform services on our behalf (payment processing, email delivery, analytics, hosting).
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• Legal requirements: When required by law or to protect the rights, property, or safety of Superhuman Agent, our users, or the public.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

6. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data ("right to be forgotten").
• Opt-out: Unsubscribe from marketing emails at any time via the unsubscribe link in any email.
• Data portability: Request a machine-readable copy of your data.

To exercise any of these rights, contact us at [email protected].

8. Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 855-966-3420
• Mail: Mercatus Media LLC, 5333 Bells Ferry Road, Acworth, GA 30102